Based on an indefinite contract at 40 hours per week. Reporting directly to our Board of Directors, the Manager will be responsible for the day-to-day running of the foodbank, including warehouse and distribution activities. The Manager is also responsible for building our network of partner NGOs, establishing strong relationships with regular sponsors, and raising our profile in a positive manner through the way in which he/she represents Foodbank Lifeline to all parties. KEY RESPONSIBILITIES: Effectively handle all client and other enquiries in a timely and courteous manner, being fully respectful of client situations and approaching people with a sympathetic tone. Manage all client data including ensuring the foodbank is GDPR compliant. Liaise with social workers, agencies, and partner NGOs to ensure good relations with all parties. Train, motivate and guide employees and volunteers in the execution of their duties and provide feedback. Effectively delegate tasks to volunteers and employees. Maintain volunteer database and ensure sufficient volunteers rostered for pick up points and box packing. Provide weekly, monthly, quarterly, and annual reports on stocks, donations, activities, volunteers. Prepare collection sheets for each pick-up point and co-ordinate statistics to update records. Maintaining an efficient and safe working environment for all employees and volunteers. Prepare Method Statements and Risk Assessments when required. Update and maintain financial and stock records of all purchases made from all suppliers. Work with the storekeeper/driver to ensure that the quality, quantities and pricing of the stocks received comply with what was agreed at ordering stage and with contracted agreements where relevant. Perform periodical stock control of products including physical stock takes, the checking of expiry dates and reporting any variances and product write-offs. Review stock levels and ensure sufficient stock is available for the preparation of food boxes/bags and placing orders to suppliers as required. Co-ordinate deliveries and food donations, ensuring stock received is dated, checked and stored correctly following storage guidelines and following proper rotation of stock Ensure appropriate inventory and ordering systems are in place whilst ensuring that there is no over-stocking that leads to unnecessary idle stock and write-offs due to expiry. Ensure Health & Safety measures are in place. JOB REQUIREMENTS: Excellent communication, team management and organisational skills. A positive attitude and strong ethics which support the foodbank’s values and culture. Familiarity with basic financial reports and proficiency in the relevant software programs. Strong time-management skills; ability to multi-task, prioritize, and organise. To work flexible hours to manage and operate the Foodbank effectively, including weekends as necessary. Proven track record of great client service. EDUCATION AND/OR EXPERIENCE: Minimum of 1 years’ experience of working in a similar position. Valid clean Category B driving licence. Proficient user of MS Office and Excel. Excellent written and verbal communication skills of English and Maltese language Closing Date: Friday 4th September 2020 Interested? APPLY NOW